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Legal Receptionist/Administrative Assistant

About Our Firm:

Heer Law specializes in providing intellectual property law, intellectual property litigation, patent agent and trademark agent services. We are a fast-growing boutique intellectual property law firm located in downtown Toronto. The firm has experienced average annual revenue growth of 67% over the past four years and anticipates that the firm will again double over the next two years.

The Role:

The Legal Receptionist/Administrative Assistant is responsible for answering the phones, responding to emails and greeting visitors at reception. Additionally, he or she will work closely with our Client Intake Team, helping the firm to maximize its efficiency and organization.

Responsibilities

Client & Visitor Focused Tasks:

  • Answer, screen and direct incoming calls
  • Greet clients, guests, lawyers and visitors
  • Assist in scheduling client and visitor meetings
  • Create a positive and professional first impression on behalf of the firm
  • Other receptionist duties, as assigned

Administrative Tasks:

  • Receive mail and deliveries, directing to the correct person
  • Assist our Client Intake Team with CRM management, following up via phone and email with potential new clients and other related tasks
  • Document management, as required
  • Assist with data entry tasks, as required
  • Perform other general administrative tasks, as required

Qualifications

  • 2+ years in a receptionist role at a law firm or professional environment is preferred
  • High school diploma is required
  • Strong English communications skills, both written and oral
  • Excellent telephone etiquette and customer service skills are required
  • Experience working a multi-line switchboard is an asset
  • Experience working with CRM system (e.g. Salesforce, Lawmatics, Clio Grow) is an asset
  • Strong MS Office skills (Outlook, Word, Excel)
  • Experience with PCLaw is an asset
  • Organized and a strong attention to detail
  • Professional, polite, friendly and a team player

To Apply

Send a cover letter and resume in pdf format to Daniel Fugard with a subject line of “Legal Receptionist/Administrative Assistant: Reference No. 1012A”.

Hiring Contact

Daniel Fugard
Phone: 416-546-7303
Fax: 416-352-5709
Email: [email protected]

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